Terms of service

Last updated 9 November 2026. These terms are between you and Jolly Window ("Jolly Window", "we", "us").

1. About us

Jolly Window is an online store selling LED curtain lights in single-, two- and three-curtain bundles, with sizes and colour options listed on each product page. These terms apply when you use our website or buy from us, together with our Shipping policy, Refund policy and Privacy policy.

2. Your consumer rights

Nothing in these terms excludes, restricts or changes any rights you have under applicable consumer laws that can't be excluded.

3. Products

We try to describe and picture products accurately. Colours and packaging may vary slightly from photos.
Please check product details (including size, power requirements and compatibility) before ordering. Email us if you need help.

4. Prices

Prices are in United States dollars (USD) unless shown otherwise at checkout.
Shipping costs are set out in our Shipping policy and shown at checkout.
If a product is listed with an obviously wrong price or details because of a genuine error, we'll contact you before dispatch. You can accept the correct price or cancel for a full refund.
If an item becomes unavailable after you order, we'll tell you and refund it in full.

5. Orders and payment

Payment is taken at checkout through Shopify and the payment providers shown there. We don't see or store your full card number.
We may cancel an order before dispatch, for example if an item is unavailable or we reasonably suspect fraud. If we do, we'll tell you and refund you in full.

6. Delivery

Delivery times are estimates, not guarantees. Many items ship from supplier warehouses, and international orders may attract import duties or taxes paid by the buyer. See our Shipping policy for details.

7. Returns and refunds

See our Refund policy for change-of-mind returns (within 30 days, unused), and for refunds or replacements for faulty, damaged or lost items.

8. Using our website

Please don't misuse our website, for example by trying to break its security, scraping it or using it for anything unlawful. Content on this site (text, photos and design) belongs to us or our suppliers and can't be copied for commercial use without permission.

9. Liability

Subject to section 2, we're not responsible for loss that wasn't reasonably foreseeable, or for damage caused by using a product contrary to its instructions or for a purpose or power source it isn't listed as suitable for.